Getting paid shouldn't be hard work. You work hard enough.
Our Journey
Apex Contracting emerged in 2008 with a simple mission: to simplify payroll for contractors and enable them to focus on what they do best. Over the years, we've honed our expertise, serving thousands of contractors across the nation and earning the trust of leading agencies and recruitment firms.
What Drives Us
Our core values drive our operations:
- Accessibility: We believe payroll shouldn't be shrouded in unnecessary complexities. We offer straightforward solutions designed to minimize bureaucracy and streamline the process.
- Transparency: We operate with complete transparency, keeping our clients informed every step of the way.
- Compliance: We adhere to all HMRC regulations and industry standards, ensuring complete peace of mind for our contractors.
- Integrity: We uphold the highest ethical standards, respecting our clients and maintaining confidentiality.
Our Services
We offer a comprehensive range of services designed to meet the unique needs of contractors in various sectors:
- Umbrella Payroll: Our traditional and compliant pay model offers peace of mind for contractors working under supervision, direction, or control.
- Self-Employed (CIS) Support: Contractors registered with the Construction Industry Scheme can benefit from our streamlined CIS pay model.
- Dedicated Support: Our team of experienced Contractor Liaison Officers provide personalized guidance throughout the registration process and beyond.
Why Choose Apex?
With Apex, you can expect:
- Hassle-free payroll: We take care of all the paperwork and compliance issues, allowing you to focus on your work.
- Fast and reliable payments: Get paid on time, every time.
- Transparency and accountability: We provide clear, easy-to-understand reports and updates on your payroll status.
- Responsive customer service: Our dedicated team is always available to answer your questions and address your concerns.
Company Performance
The general consensus among reviewers is that the company's performance is subpar, with multiple reviewers expressing dissatisfaction with their services.
Issues with Tax Knowledge and Responsiveness
Some reviewers have criticized the company for lacking a basic understanding of tax laws, leading to issues with payments and invoices. Additionally, the company has been accused of being unresponsive to customer concerns and issues.
Reliability and Punctuality
On the other hand, one reviewer had a positive experience with the company, praising their reliability and punctuality in making payments on time.
Personal Experience with Customer Service
One reviewer, Corey Mckinnon, specifically highlighted the excellent service he received from Harry at Apex, expressing his gratitude for the satisfactory experience.
Scathing Criticism
However, other reviewers have levied severe criticism against the company, with one reviewer labeling them as "disgusting" and advising others to "AVOID AT ALL COSTS". Another reviewer described the service as "absolute shoddy" and was forced to give a 1-star rating.
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