We're here to help your business grow and succeed
At Aston Shaw, we're proud to be a team of local, friendly accountants, auditors, and advisors who have been trusted and recommended by our clients since 1969. With our head office in Norwich, Norfolk, and additional offices across East Anglia, we're committed to providing tailored support and expert advice to businesses and individuals alike.
Our History
With over 50 years of experience, we've built a reputation for delivering exceptional service and advice to our clients. Our team of Chartered Accountants, Auditors, Tax Advisors, Payroll Professionals, and more, are dedicated to helping your business grow and succeed. We understand the importance of building strong relationships and take the time to get to know you and your business, ensuring that our advice is always tailored to your unique needs.
Our Services
We offer a comprehensive range of services designed to meet the needs of businesses and individuals. Our popular services include Self Assessment Tax Returns, Payroll, Research & Development (R&D) Tax Claims & Credits, Trust & Estate Tax Returns, and Mortgage Accounts. Additionally, our team provides expert advice on Accounting, Annual Accounts, Bookkeeping, Cloud Accounting, Company Secretarial Services, Forensic Accounting, Management Accounts, and more.
Expertise Across Sectors
We're proud to have dedicated teams providing targeted, specialist advice to clients in 14 different business sectors and professions. Whether you're in Agriculture, Barristers, Care Homes, Charities & Not for Profits, Construction & Contractors, Dental, eCommerce, Landlords, Manufacturing & Engineering, Medical, Offshore, Solicitors, Technology & Digital, Tourism, Leisure & Hospitality, or Veterinary services, our team has the expertise to support you.
What Sets Us Apart
At Aston Shaw, we're committed to providing exceptional service and advice. We believe in communicating clearly, without using technical jargon, and offer fixed fees with no surprise costs. Our team is always available to support you, with tailored advice and guidance at your office, over email, or phone. We're here to help your business grow and succeed, and that's why we offer free and informal meetings at your convenience.
Our Promise
If you're not happy with your current accountant, we invite you to switch to Aston Shaw. We make the process quick and easy, so you can focus on running your business and personal life. Download our free guide to claiming R&D Tax Credits & Capital Allowances and find out how we can help your business thrive.
Overall Impressions
It appears that Aston Shaw is a mixed bag, with some reviewers having a positive experience and others being disappointed. While there are a few instances of excellent service and expert advice, there are also reports of inconsistent customer service, mistakes, and inflated invoices.
Quality of Service
The quality of service provided by Aston Shaw seems to have declined over time, according to some reviewers. Mike Boyed and Mike Gay reported poor experiences, citing lack of response, mistakes, and unprofessional behavior. Victoria Plampin was also dissatisfied with the service, stating that her invoice was inflated and customer service was inconsistent. On the other hand, Lisa Abel and Carl Ketteringham praised the firm's services, saying that they were highly knowledgeable and provided excellent support.
Communication
Communication appears to be a major issue for some reviewers. Mike Boyed and Mike Gay complained about the lack of response to their queries, while Victoria Plampin found it difficult to get meaningful answers. However, Lisa Abel and Carl Ketteringham reported that the firm was always available and willing to help.
Reasons for Satisfaction
Reviewers who were satisfied with Aston Shaw's services cited the firm's expertise, timely advice, and excellent customer service. They also praised the firm's ability to provide comprehensive services, handle complex financial issues, and offer personalized support.
Reasons for Dissatisfaction
Reviewers who were dissatisfied with Aston Shaw's services cited factors such as poor communication, lack of response, mistakes, and inflated invoices. They also reported feeling that the firm was not well-organized and was no longer fit for purpose.
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