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Professional Accountancy Services in Norwich
Sarah Heffer Accountancy has built a reputation for delivering tailored, client-focused accountancy solutions across Norfolk and Suffolk. With over 25 years of industry experience, our founder Sarah combines deep technical expertise with a flexible approach to meet diverse client needs. Our team, including qualified professionals like Daniel and Graham, holds certifications in leading accounting software and adheres to rigorous compliance standards. We prioritise proactive support, offering services ranging from tax advisory to payroll management while maintaining a commitment to affordability and accessibility.

Clients benefit from our local market knowledge, transparent communication, and a service model that adapts to business cycles and individual requirements. Our track record of 30 five-star reviews underscores our dedication to resolving complex financial challenges efficiently and maintaining long-term client relationships built on trust and demonstrable value.
Services
Accounting Services Bookkeeping Solutions Taxation Advice New Business Support Payroll Management Fee Protection VAT Registration Company Formation Financial Consultancy Audit Preparation
Highlights and features
  • We offer 25+ years of accountancy expertise with personalized service
  • Our team holds certifications in leading accounting software platforms
  • We provide flexible support tailored to business size and complexity
  • Our proactive tax planning minimises liabilities while ensuring compliance
  • We maintain transparent pricing with no hidden fees
Associations and certifications
  • Xero Advisor Certified
  • QuickBooks Desktop Pro Advisor Certified
  • FreeAgent Practitioner
What people say
Friendly, professional, flexible service Invaluable support for new businesses Exceptionally patient and helpful Highly recommended by multiple clients Fantastic service quality
Services
Accounting Services
We provide comprehensive accounting solutions tailored to businesses and individuals. Our services include financial reporting, tax compliance, and strategic advisory. Clients benefit from our expertise in navigating complex financial regulations while receiving customised support that adapts to their specific needs.
Bookkeeping Solutions
Our reliable bookkeeping service maintains accurate financial records for Norfolk and Suffolk businesses. We handle invoicing, ledger maintenance, and VAT returns while implementing efficient systems that improve cash flow management and reduce administrative burdens for our clients.
Taxation Services
We specialise in tax planning and compliance for various business structures. Our team manages self-assessment, corporation tax, and VAT matters while providing strategic advice to minimise tax liabilities and ensure full HMRC compliance.
New Business Support
We offer tailored guidance for new businesses including company formation and financial systems setup. Our support covers tax registration, record-keeping systems, and compliance requirements to establish strong financial foundations for emerging enterprises.
Payroll Management
Our payroll service handles all aspects of employee compensation processing. We manage payslips, tax deductions, and statutory returns while ensuring compliance with employment regulations and providing cost-effective solutions for businesses of all sizes.
People
Sarah Heffer
Founder & Accountant
Qualified accountant with 25+ years' experience, specialising in flexible accountancy solutions. Completed professional qualifications in half the standard time, offering expert tax advice and business support tailored to client needs.
Daniel
Accountant
AAT member with advanced accounting qualifications, certified in major software platforms. Combines technical expertise with client-focused service, holding additional certifications in payroll and customer service excellence.
Graham
Practice Manager
Oversees operational efficiency and compliance. Certified in leading accounting software platforms, ensuring smooth practice management and adherence to regulatory standards across all client services.
Alice
Accountants Assistant
Qualified payroll specialist with business administration credentials. Certified in major accounting software, providing administrative support while maintaining compliance with financial regulations and client service standards.
Questions
What accounting services do you offer for small businesses?
We provide bookkeeping, tax compliance, payroll management, VAT registration, and financial consultancy tailored to small businesses in Norfolk and Suffolk.
How experienced is your accounting team?
Our team includes qualified accountants with 25+ years' experience, certified in Xero, QuickBooks, and FreeAgent platforms with specialist knowledge in business taxation.
Can you help with new business setup?
Yes, we offer comprehensive startup support including company formation, tax registration, and financial system implementation to establish strong accounting foundations.
Do you offer flexible service options?
We provide adaptable support from full-service accounting to specific task management, with availability outside standard office hours to accommodate client needs.
How do you handle tax investigations?
Our fee protection service covers costs during HMRC investigations, ensuring expert representation while maintaining compliance with all tax regulations.
What areas do you serve?
We primarily serve Norfolk and Suffolk businesses from our Norwich base, providing localised financial expertise and face-to-face meeting options.